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Food Market Intake Worker (Program Assistant II) Part-Time

Salary Range: $14 - $15 DOQ

Work Schedule: Monday 8 am - 1 pm, Tuesday & Friday 8 am - 4:30 pm; Evenings and Weekends as needed

Position Summary: Conduct client interviews and assessments, provide information and referral, assist with financial assistance, home visits, and assist with food shelf operations.  Organize community events and outreach.


  • Direct Service
  • Conduct intake assessments with participants using ClientTrack database and Bridge-to-Benefits screening tool to determine participant eligibility for public benefits
  • Refer participants to internal and external community resources to meet their needs
  • Indirect Service
  • Assist the Food Market Coordinator with food shelf operations, food pick-ups and deliveries
  • Provide leadership for special projects such as NAPS, HAKS, farmers market, food rescue
  • Assist with special projects such as school supply drives, food drives, and Basic Needs events
  • Ensure safe food handling procedures, proper maintenance of equipment/appliances in order to comply with license requirements
  • Data and Evaluation
  • Complete Client Track database training
  • Collect and enter all required data in accordance with agency and funding requirements
  • Implement program evaluation tools and track progress using relevant database(s)
  • Maintain confidentiality of program participants in accordance with data privacy laws, standards and policy
  • Prepare or assist with preparation of program reports as instructed by funding agreements and supervisor
  • Communication
  • Participate in observation and feedback process
  • Maintain professional communication with staff, volunteers, interns, participants, and partners 
  • Perform all work in accordance with Neighborhood House policies, procedures, and norms
  • Attend and participate in departmental, agency and external meetings, training, committees and events as required
  • Other duties as assigned


  • Proficiency in language(s) other than English preferred (Karen, Russian, Somali, Amharic, Oromo, Spanish)
  • Minimum of two years’ experience in social service work
  • Minimum of one year experience conducting participant assessments preferred
  • Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds
  • Robust knowledge of community resources
  • Excellent interpersonal, verbal and written communication skills in English
  • Working knowledge of racial equity and social justice issues relevant to the communities we serve
  • Working knowledge of immigrant/refugee trends and needs, self-sufficiency issues, and community resources
  • Strong time management skills with demonstrated ability to manage tasks, projects, and priorities
  • Demonstrated ability to move projects to completion by deadlines
  • Committed to working both independently and as part of a team in a fast pace environment
  • Proficient in Microsoft Office programs
  • Ability to lift 40 pounds
  • Must have a driver’s license, a clean driving record, and ability to drive agency vehicles
  • Must be able to work evenings and weekends as required
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